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Privacy Policy

Introductory Provisions

On this page, you will find the privacy statement of ThePhoneLab and Gadget Club. It is advisable to read this privacy statement carefully. ThePhoneLab and Gadget Club are statutorily registered at Beethovenstraat 94 (1077 JN) in Amsterdam and are registered with the Chamber of Commerce under 68108044. ThePhoneLab and Gadget Club can be reached by email at [email protected]

This privacy statement explains how ThePhoneLab and Gadget Club handle the processing of personal data. It indicates the types of personal data collected and the purposes for which the personal data are used. ThePhoneLab and Gadget Club also specify the legal basis for processing the personal data. The processing of personal data by ThePhoneLab and Gadget Club falls within the scope of the legal exemptions. Therefore, the processing is not reported to the Dutch Data Protection Authority.

This privacy statement applies to all visitors of this website. If you do not agree with this privacy statement, you should leave the website.

ThePhoneLab and Gadget Club reserve the right to modify this privacy statement. The current privacy statement was last updated on 17-5-2018.

Legal Basis for the Processing of Personal Data
The legal basis for collecting personal data is the proper performance of the agreement. Without personal data, ThePhoneLab and Gadget Club cannot provide their services properly, namely, offering products in the webshop and making online appointments.

If you choose not to provide personal data to ThePhoneLab and Gadget Club, they will not be able to provide services to you. As a result, ThePhoneLab and Gadget Club may not be able to fulfill their contractual, legal, and necessary obligations. Any adverse consequences resulting from not providing personal data will be your responsibility in such cases.

Types, Purposes, Legal Bases, and Retention Period of Personal Data Processing
When you make an online appointment, the contact form indicates which personal data must be filled in. These include your first name, last name, email address, phone number, type of repair, and the model and color of your phone or tablet. In addition, personal data is processed when you create an account to order products in our webshop. The registration form specifies which data must be filled in. These are the data related to the repair to be carried out. This personal data is necessary to process your order or inquiry.

If you visit our website but do not place an order on our website and/or make an online appointment, we may still collect personal information from you. Through Google Analytics, your demographic data, such as your IP address and visit frequency, are collected. This tool is used for marketing purposes, to track how users use the website, and to improve our website and app.

After deleting the account, your personal data will be stored for a maximum period of 72 hours. The personal data obtained by ThePhoneLab and Gadget Club through the online appointment system and the contact form will be stored for a period of 1 year.

Cookies
ThePhoneLab and Gadget Club use cookies on their website. What are cookies? A cookie is a piece of data placed by a website on your computer. Each time you visit ThePhoneLab and Gadget Club's website, it collects basic technical information, such as the website from which you arrived at this website. This privacy statement applies to cookies and similar technologies. This website may use cookies to provide visitors with tailored information, to collect information, and to track visitors during their website visit. This helps ThePhoneLab and Gadget Club provide a good user experience.

Reference to Other Websites
This privacy statement applies only to this website.

This website may contain links to other websites that are not managed and/or owned by ThePhoneLab and Gadget Club. If you are redirected to another website by clicking on these links, the privacy statement of that website applies. ThePhoneLab and Gadget Club are in no way liable or responsible for such websites or their privacy statements. When visiting these websites, ThePhoneLab and Gadget Club recommend reading their privacy statements carefully before proceeding.

Disclosure to Data Processors and Third Parties
Personal data is processed by companies engaged by ThePhoneLab and Gadget Club for the performance of the agreement. The law refers to these companies as "data processors." Examples include the company responsible for hosting our website or a parcel delivery service engaged by us. The data processors act under the responsibility of ThePhoneLab and Gadget Club.

Personal data will also be shared with third parties if ThePhoneLab and Gadget Club are legally obliged to transmit personal data to competent authorities.

Security
ThePhoneLab and Gadget Club have implemented appropriate technical and organizational measures to secure your personal data against loss or unlawful processing. The website has an SSL certificate, ensuring that data is transmitted over a secure connection.

Your Privacy Rights
Data no longer needed will be deleted. You have the right to access, rectify, erase, or restrict the processing of your personal data in accordance with the provisions of the General Data Protection Regulation. To prevent abuse and/or fraud, we will always ask you to identify yourself. If you create an account on our website, you can access and modify the data you provided.

Complaints
If you wish to lodge a complaint about ThePhoneLab and Gadget Club regarding the processing of your personal data, you can notify us by sending an email to [email protected]

You can also file a complaint with the Dutch Data Protection Authority. More information on how to do this can be found through this link.

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